What installation day looks like in Menomonee Falls
In Menomonee Falls, installation day starts by confirming which of the Village's two supplies reaches your tap. The softener is then set for that one, not for a village average.
Call (262) 829-5961Mon to Fri, 7am to 5pmFirst, the test that settles which supply
Before anything is connected, the plumber tests the water at your tap. A reading in the 7 to 9 range points to lake water; one in the 27 to 32 range points to the village wells.
That reading, together with what the Village tells you for your address, is what the softener is set from.
Where the tanks stand
Whatever room your main line enters, be it basement, utility room or garage, gets the softener and salt tank, near a drain, with power available.
Tell us on the call which room that is in your house and whether an old softener already occupies it. In most houses the old spot is the natural one, since it was picked for the same reasons.
The work, in order
If an old softener is in place, the plumber takes it out of the line first. The new softener and salt tank are set, the bypass goes on, and the softener's waste line stops short of the drain, leaving the air gap.
The reverse-osmosis faucet goes on the kitchen sink last, so the drinking-water side is done the same day as the softening side.
Setting it for lake water or well water
Lake-water houses and well-water houses get the same kind of system, sized for the supply. The hardness it is set for comes from the reading at your tap.
A setting that matches the supply is the whole reason for testing first in this village.
The license, and the reason for it
Wisconsin counts that drain connection as plumbing under state statute, chapter 145, so the person doing the installation is a plumbing contractor licensed under Wisconsin law. Our part is working out the size, providing the system and arranging the installation.
Then comes the retest, as many rounds as it takes for your tap to show zero hardness.
Common questions
What if the test shows a different supply than I expected?
Then the softener is set for what the test shows, whatever the expectation was.
We are on lake water. Is the installation any different?
No. The steps are identical; what changes is the sizing and the setting, because 7 to 9 grain water is a very different job from 27 to 32.
Will I see the retest myself?
Yes. It happens at your tap, and it repeats until the reading is zero hardness.
Does the drinking-water faucet go in the same day?
Yes. Before the plumber leaves, the kitchen sink has its drinking-water faucet.